What is LEAN and how does it apply itself to your business? If we are to avoid waste, where do we start? What are the areas we must address in order to 'Lean up', and who can help us? What is LEAN’s evolution and what does it have to do with the Toyota 5S’s? Lastly, what is the Human Side of LEAN, and where do we start practicing its concepts in order to prosper?
Let’s go on a journey into a land of LEAN and learn where it can be applied in many aspects of our lives – in our personal lives as well as the workplace.
In 1989 Canada Post recorded a $600 million deficit. In 1991 we recorded a $150 million profit. You helped us achieve our goal.
Points given to me by employees as a result of your trainings were: "We are more able to tolerate differences of opinion", "Mac smacked us out of some provincial thinking", "There is greater empathy and appreciation for the work of others", "We are more businesslike and professional between management and our various unions", "We are practicing our customer service preach".
Through the use of your follow-up seminars, training book, and video tapes, we expect to cement in this decade the next century's foundation"Bob Johnson
Lighting Your OWN Fuse
A Glossary of Mission, Vision & Passion
"Written with edge and wit, here is the meat from all of the training classes, seminars, videos, audios, and retreats, and all in one place. This is a real find."
CEO and President, Radio Ink / Streaming Magazine